References

• ALPHA Research Consortium (2003) Research Project: Third Party Logistics & Fourth Party Logistics in Australia, Logistics Association of Australia (LAA): Sydney. Accessed September 2004, from http://www.laa.asn.au/research_project
• Colin, J (June, 2001) ‘The impact of e-commerce on logistics’, OECD/ECMT Joint Seminar – The Impact of E-Commerce on Transport, OECD-ECMT: Paris.
• Donovan, RM (2003) ‘e-SCM – Prerequisites to Success’, About, 8 pages. Available online at http://logistics.about.com/library/weekly/uc083101a.htm
• Feinberg, R & Kadam, R (2002 ) ‘E-CRM web service attributes as determinants of customer satisfaction with retail web sites’, International Journal of Service Industry Management, Vol 13[5], pp. 432-451.
• Hintlian, JT, Mann, RE & Churchman, P ( April 15, 2001 ) ‘ E-fulfilment challenge – The Holy Grail of B2C and B2B e-commerce’, Ascet, Vol 3, 5 pages. Available online at http://www.ascet.com/documents.asp?d_ID=512#.
• Hultkrantz, O & Lumsden, K (2001) ‘E-commerce and consequences for the logistics industry’, OECD/ECMT Joint Seminar – The Impact of E-Commerce on Transport, OECD-ECMT: Paris, 15 pages.
• IOMA (September, 2001) Taking the First Step Towards Clarifying the E-logistics Conundrum, IOMA’s Report on Managing Logistics, pp. 1-4.
• Lee, HL & Whang, S (November, 2001) ‘E-business and supply chain integration’, Stanford Global Supply Chain Management Forum, SGSCMF-W2-2001, 30 pages.
• Oliver, K, Chung, A & Samanich , N (Second Quarter, 2001 ) ‘ Beyond Utopia – The realist’s guide to Internet-enabled supply chain management ’, Strategy and Management , Issue 23, 10 pages , Reprint No. 01209. Accessed June 2002, from http://www.strategy-business.com/press/article/17319
• van Rensberg, DBJ (June, 2004 ) ‘Technology and logistics – Quo vardis?’, 26 Annual SAPICS Conference and Exhibition, South Africa Professional Supply Chain Society: South Africa, 11 pages.

Additional resources

References

• Laudon, KC & Traver, CG (2004) E-commerce: Business, Technology, Society:Case BookUpdate, 2nd Edition, Addison Wesley: Boston.
• Neef, D (2001) E-Procurement: From Strategy to Implementation, Financial Times Prentice Hall: New Jersey.
• Bayles, D (2001) E-Commerce Logistics & Fulfillment: Delivering the Goods, Prentice Hall: New Jersey.
• Anderson, D & Lee H (Apri l 15, 2000) ‘ The Internet-enabled supply chain: From the first click to the last mile ’, Ascet – Achieving Supply Chain Excellence through the Internet , Vol 2, 7 pages. Accessed Ju ne 2003, from http://www.ascet.com/documents.asp?d_ID=199
• Anderson Consulting ( 30 October, 2001) Australian Quality Logistics System Demonstration Project – Integrated Logistics Network, Final Report, Department of Transport and regional Services. Available online at http://www.dotars.gov.au/transinfra/AQL/contents.htm
• Oliver, K, Chung, A & Samanich, N (Second Quarter, 2001) ‘Beyond Utopia – The realist’s guide to Internet-enabled supply chain management’, Strategy and Management, Issue 23, 10 pages. Accessed June 2002, from http://www.strategy-business.com/press/article/17319

Links

• Becoming Web-wise, an online tutorial and site dedicated to assisting individuals use and take advantage of the World Wide Web: go to http://www.bbc.co.uk/webwise/learn/menu.shtml.
• Getting started, e-commerce guidebook and online tutorial: go to http://www.online-commerce.com/
• Tradegate ECA is a not-for-profit, non-government, user organisation, aimed at facilitating the use of e-commerce techniques for the exchange of information between customers and their suppliers across a range of supply chains, go to http://www.tradegate.org.au/
• International standards on supply chain performance see the Supply Chain Council http://www.supply-chain.org/
• Australian Electronic Commerce Centre http://www.aecc.com.au/
• Western Australian e-commerce in business http://www.doir.wa.gov.au/businessandindustry/CBE6228B57FB47DDAA5844C3A2A80C92.asp.
• Canadian Government’s E-futures Program http://www.e-future.ca
• International Engineering Consortium http://www.iec.org.
• Australian Logistics Council http://www.ozlogistics.org/.
• Electronic Markets Journalhttp://www.electronicmarkets.org/
• E-commerce Timeshttp://www.ecommercetimes.com/
• eMarketerhttp://www.emarketer.com/
• B2B online http://www.netb2b.com/
• http://www.cio.com/research/ec/
• http://Internet-statistics-guide.netfirms.com/
• http://www.Internetworldstats.com/stats.htm
• W3C standards and international projects affecting e-commerce and thence global e-business models: go to http://www.w3.org/ECommerce/.