The challenge of management
Learning outcomes
After studying this chapter and finishing the activities, you should be able to:
- define the management process, explaining the four functions of management using work place examples to illustrate your answer;
- explain the differences an similarities in work activities of top, middle and first-line managers;
- identify the major skills required by management;
- identify and explain the differences between effectiveness and efficiency, providing examples; and
- outline the early management practices and explain the evolution of management theories.