TDTP1198B Develop and evaluate strategies for transport and distribution enterprises

Unit Descriptor

This unit involves the skills and knowledge required to develop and evaluate strategies for transport and distribution enterprises in accordance with relevant regulatory requirements and workplace procedures. This includes analysing the enterprise's internal and external operating environment, developing strategies to maximise outcomes for the enterprise, implementing and evaluating strategies, and responding to changes within the transport and distribution environment.

Element

Performance Criteria

1. Analyse the enterprise's internal and external operating environment

1.1

The effectiveness of the enterprise's principal services, products and competitive advantages are identified and confirmed through market analysis

1.2

External factors, including legislative requirements, changes to technology, domestic and international market variability and political constraints impinging upon the operation of the enterprise are researched and analysed

1.3

Impending changes to internal operations or the external environment are determined

1.4

An analysis is undertaken of the enterprise's capacity to operate within the defined environment, outlining opportunities to improve market share and/or positioning

1.5

Recommendations for changes to workplace structure, systems, procedures, workforce composition, market orientation and the like are generated and documented in consideration of internal and external analysis and the enterprise's goals and values

2. Develop strategies to maximise outcomes for the enterprise

2.1

Recommendations for changes to the enterprise's operations are assessed for feasibility and for cost-benefit from both a short- and long-term perspective

2.2

Capability and capacity of the enterprise to facilitate changes within financial and time constraints are assessed and documented

2.3

Recommendations and supporting documentation are circulated for agreement to relevant personnel

2.4

Strategies to implement agreed recommendations are generated and documented

2.5

Support processes, including the allocation of human, physical and financial resources, the designation of timelines and the setting of the culture and climate of the enterprise, are undertaken

3. Implement and evaluate strategies

3.1

Performance benchmarks for measuring the effectiveness of the change strategies are implemented

3.2

Responsibilities for implementing the change strategies are clearly defined and allocated to designated personnel

3.3

Implementation processes are monitored and, where required, adjustments to the strategies are made

3.4

Performance of the enterprise in relation to the identified benchmarks is regularly monitored and reviewed and adjustments made where required

3.5

Individuals/teams are kept informed of progress in the implementation of change

4. Respond to changes within the transport and distribution environment

4.1

The nature, extent and impact of any issues or changes upon the operations of the enterprise are identified

4.2

Relevant information is processed to establish priorities and responses for dealing with issues or changes

4.3

Strategies are generated/adjusted and controlled to meet changes in the transport and distribution environment

4.4

Liaison is initiated and maintained with organisations/individuals affected by changed operational practice

4.5

Actions undertaken are clearly documented and filed

MCMS601A Analyse and map a value chain

Unit Descriptor

This unit covers the skills needed to analyse and map a value chain including the clear identification of a manufacturing enterprise's place in and contribution to the value chain. The unit will cover the identification of enterprises in a value chain including their relationships and the activities undertaken by value chain enterprises. The identification skills include identification at the virtual or information level, the technical or process level and at the physical or logistic level.

The unit includes the analysis of value adding and non-value adding activities and the information needs for successful value chain mapping including information technology (IT) needs.

This unit covers the analysis of the supply chain, the demand chain as well as the overall value chain

Element

Performance Criteria

1. Map the value stream

1.1

Select a product/product group for analysis

1.2

Identify ultimate customer/s

1.3

Identify ultimate supplier/s

1.4

Identify all organisations between ultimate supplier and ultimate customer

1.5

Identify all steps in own organisation

2. Define customer need

2.1

Determine the features/benefits obtained by customers from product/s

2.2

Determine methods of measuring the contribution to each features/benefits

2.3

Identify possible data sources for required measures

2.4

Implement measurement of contribution to features/benefits

3. Assess the value added at each step

3.1

Identify value contributed by each external organisation

3.2

Determine value added by each internal step

3.3

Determine method of measuring value added

4. Reduce waste

4.1

Compare value added to customer benefit/feature

4.2

Identify activities which do not add to customer benefit/features

4.3

Liaise with external value chain members to determine methods to reduce overall waste

4.4

Take required actions to reduce waste