• Home
• Module overview
• 1. Manage and appraise performance
  • 1.1 Manage performance of individuals in teams
    • 1.1.1 Performance appraisal defined
    • 1.1.2 Types of appraisal
  • 1.2 Goal alignment: "Best practice" performance appraisal supports
  • 1.3 360 degree feedback or multi-rater appraisal sessions
  • 1.4 Individual development
    • 1.4.1 Aligning individual with organisational needs
    • 1.4.2 Setting individual development needs
  • 1.5 Evaluating the performance appraisal process
  • Job Performance Plan

• 2. Improve performance

  • 2.1 Address performance related issues
    • 2.1.1 Job Performance plans
    • 2.1.2 Setting and integrating job performance outcomes
    • 2.1.3 Addressing poor performance
    • 2.1.4 One-on-one formal staff interviews
  • 2.2 Address issues and problems of individuals in teams
    • 2.2.1 A team problem solving process
    • 2.2.2 Solutions search
    • 2.2.3 Removing root causes
    • 2.2.4 Solutions implementation through inclusive communication processes

• 3. Motivate and build commitment

  • 3.1 Build support and commitment within the work team
  • 3.2 Encourage value and reward contributions
  • 3.3 Empowerment
  • 3.4 Expectancy theory
    • 3.4.1 Motivation and expectancy theory
    • 3.4.2 Rewarding individual commitment
  • 3.5 Gaining individual and team commitment to action
    • 3.5.1 Participative processes and commitment building

• 4. Review and evaluate performance within the work team

  • 4.1 Teams as delegated authority centres
    • 4.1.1 Transitioning to the required team structure
  • 4.2 Review and examine performance in teams
  • 4.3 Monitor delegated performance
  • 4.4 Assess the ability of the team to achieve goals
  • 4.5 Review the success of team leadership

• 5. Facilitating team outcomes

  • 5.1 What is a team leader?
  • 5.2 What is a team?
  • 5.3 Types of teams
    • 5.3.1 Self-Managed Teams
    • 5.3.2 Quality Circles
    • 5.3.3 Project Teams
    • 5.3.4 Empowered Teams
    • 5.3.5 Process Improvement Teams
    • 5.3.6 Virtual Teams
  • 5.4 Forming participative teams
    • 5.4.1 Forming Storming Norming Performing team-development model
    • 5.4.2 Hints on developing teams
  • 5.5 Team planning processes
    • 5.5.1 Establishing purpose and gaining commitment
    • 5.5.2 Ensuring the team adds value
    • 5.5.3 Avoiding group-think in teams
    • 5.5.4 Encouraging participative group relationships
    • 5.5.5 Team member roles
  • 5.6 Supportive and directive team leadership behaviours
    • 5.6.1 Cost of poor team participation

• 6. Establishing and administering safe work environments

  • 6.1 Introduction - What is safety?
    • 6.1.1 Safety and the potential for injury
    • 6.1.2 How accidents happen
  • 6.2 What is legislative responsibility and what are laws?
    • 6.2.1 Common Law
    • 6.2.2 Statute Law
    • 6.2.3 Occupational health and safety legislation in the workplace
    • 6.2.4 Further legal definitions
  • 6.3 OHS administration and the responsibilities for all workplace personnel
    • 6.3.1 Employers
    • 6.3.2 Persons in Control of Workplaces
    • 6.3.3 Manufacturers, Designers and Suppliers
    • 6.3.4 Persons who Erect and Install Plant and Equipment
    • 6.3.5 Employees
  • 6.4 Making implications of an unsafe practices and environment clear to all within the workplace
  • 6.5 Provide financial and human resources for the effective operation of the OHS system
    • 6.5.1 The nature of symbols
    • 6.5.2 Common symbols
    • 6.5.3 Choosing the appropriate OH&S interpersonal communication medium
  • 6.6 Health and safety representatives and committees
    • 6.6.1 Role of OHS representatives
  • 6.7 Occupational Health and Safety induction and training
    • 6.7.1 Complete a OHS training needs analysis

• 7. Occupational health and safety risks and hazards

  • 7.1 Hazards
    • 7.1.1 Monitoring safety and maintaining a safe environment
    • 7.1.2 What are hazards?
    • 7.1.3 Hazard identification
    • 7.1.4 Safety audits
    • 7.1.5 Hazard scenarios
  • 7.2 Hygiene
  • 7.3 Equipment hazards
  • 7.4 Risk assessment
  • 7.6 Risk control
    • 7.6.1 Fire and evacuation procedures
    • 7.6.2 Waste recycling, reduction and disposal hazards
  • 7.7 Inspections
    • 7.7.1 Continuous inspections
    • 7.7.2 Planned inspections
    • 7.7.3 Planning for Inspections
    • 7.7.4 Who will conduct the inspection?
  • 7.8 A suggested guide for planned inspections

• 8. Managing and controlling an occupational health and safety system

  • 8.1 Monitor control measures
    • 8.1.1 Writing the inspection report
  • 8.2 Reporting and making claims
  • 8.3 Occupational health and safety record keeping
    • 8.3.1 Investigate and report non-conformance
    • 8.3.2 Follow up for corrective action
    • 8.3.3 Recommendations for corrective action in an inspection report
  • 8.4 Implement improvements to the OHS system
    • 8.4.1 Accident Investigation

Establishing and administering safe work environments

Introduction

This chapter is the first of our second section on occupational health and safety (OHS/OH&S) in the workplace and environment. This second section in our chapter Manage people and performance in a transport and logistics business introduces OHS concepts and requirements for managers seeking to apply them to their own operational area.

Workplace safety is an area that is subject to a wide range of laws, regulations and guidelines. In Australia it is the role of government to enact laws that relate to safety, and the role of the courts to interpret and implement these laws. The greatest responsibility for workplace safety, however, rests with both employers and employees who are expected to comply with legal requirements.

The key point to be addressed in this element of our study is the need to give high priority to the establishment of an occupational health and safety (OHS) system. To do this it is vital that employers, managers and workers work together to understand the legal requirements that govern a workplace and contribute to the development of policies and procedures that form an effective safety system.

It is noted that comprehensive online study notes and guides are available from Safetyline Institute, an online education and training facility established by WorkSafe Western Australia , a State government enforcement agency. It is possible to log in for free and access study notes or you can enrol to complete courses at http://www.safetyline.wa.gov.au/institute/defaultnew.asp . You may choose to use their materials rather than the ones provided with this topic.

Learning objectives

After completing the work for this chapter you should be able to:

• Describe the concept of safety in a workaplce
• Outline how being safe may encourage worker motivation and performance in the workplace
• Confirm different sources of official information on OHS in Australia
• Access and utilise relevant sources of OHS information
• Outline different State and Commonwealth OHS legislation and practices

Select topics

• 6.1 Introduction - What is safety?
  • 6.1.1 Safety and the potential for injury
  • 6.1.2 How accidents happen
• 6.2 What is legislative responsibility and what are laws?
  • 6.2.1 Common Law
  • 6.2.2 Statute Law
  • 6.2.3 Occupational health and safety legislation in the workplace
  • 6.2.4 Further legal definitions
• 6.3 OHS administration and the responsibilities for all workplace personnel
  • 6.3.1 Employers
  • 6.3.2 Persons in Control of Workplaces
  • 6.3.3 Manufacturers, Designers and Suppliers
  • 6.3.4 Persons who Erect and Install Plant and Equipment
  • 6.3.5 Employees
• 6.4 Making implications of an unsafe practices and environment clear to all within the workplace
• 6.5 Provide financial and human resources for the effective operation of the OHS system
  • 6.5.1 The nature of symbols
  • 6.5.2 Common symbols
  • 6.5.3 Choosing the appropriate OH&S interpersonal communication medium
• 6.6 Health and safety representatives and committees
  • 6.6.1 Role of OHS representatives
• 6.7 Occupational Health and Safety induction and training
  • 6.7.1 Complete a OHS training needs analysis
• References

Next Page