8.4.1 ABC and the service industry
So far we have been concerned with manufacturing industry in our discussion of ABC. There is lots of evidence that managers in the service industry also benefit from using an activity based costing system, especially because overheads are usually a large portion of the total costs.
Reading 2
Taylor, Pincus (2002). Extract from Chapter 4 "Managers as users of accounting information'. In Core Concepts of Accounting Information. McGraw-Hill Book Company, pages 241 - 250.