The topic covers the management of assessment system and services. The dimensions to the study represent leadership and coordination of critical activities that are depicted in Figure 1.
Study will progress very much in the style of a 'how to' manual. However, learning will provide the necessary additional materials, reading and activities to ensure that the underpinning knowledge is sufficient for this competency to be applied in a wide range of vocational, professional and workplace contexts.
The overall emphasis of this topic will be to ensure that all assessment activities and services conform to the prevailing quality regime. In a business context, it is also important assessment systems support the organisation's strategic intent while monitoring, validation and the appeals processes support customer quality through increased satisfaction of customer needs and expectations.
TAAasS501A |
Lead and coordinate assessment systems and services |
Unit Descriptor |
This unit specifies the competence required to provide leadership in assessment and to coordinate assessment validation and appeals processes. |
Element |
Performance Criteria |
Develop and extend assessment expertise |
1.1 |
Relevant and current research on assessment is accessed, read and incorporated into own and others' assessment practice |
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1.2 |
Opportunities to extend assessment expertise are sourced and accessed and new/extended assessment skills and knowledge are incorporated into own and others' assessment practice |
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1.3 |
A range of assessment methods is demonstrated in assessment practice |
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1.4 |
Cognitive skills are used to guide and support quality assessment practice and address issues in assessment practice |
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1.5 |
Ethical standards underpin assessment practice |
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1.6 |
Reflection is used to explore and extend expertise in assessment |
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Lead assessment activities |
2.1 |
Assessment strategies are developed and confirmed in assessment-only pathways |
2.2 |
Roles, responsibilities and accountabilities of relevant persons in assessment are discussed and confirmed |
2.3 |
AQTF and organisational requirements relating to the competence of assessors are confirmed and documented |
2.4 |
Where required, partnership arrangements are initiated and developed setting out identified roles, responsibilities and services to be provided |
2.5 |
Strategies for communication and networking are established and maintained with and between assessors |
2.6 |
Leadership skills are used to provide clear direction, advice and support to assessors |
2.7 |
Professional development needs and opportunities for assessors are identified and recommendations made to relevant personnel |
Monitor assessment practice |
3.1 |
Assessment practice of assessors is systematically monitored in relation to:
- how client/candidate needs are being met
- how effectively and accurately the designated competency standards are being interpreted by assessors as the benchmarks for assessment
- how the principles of assessment are being applied in assessment practice
- assessors' application of assessment methods and assessment tools
- how the rules of evidence are being applied in gathering evidence
- whether assessment is being conducted in accord with the policies and procedures of the organisation's assessment system
- whether organisational/legal/ethical requirements are being met
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3.2 |
Individual facilitation techniques are used to guide and support assessors as they work and to improve assessment practice |
3.3 |
Assessment records are analysed to ensure legal/organisational/ethical requirements are being met and appropriate advice is provided to improve record-keeping arrangements where issues arise |
Coordinate assessment validation activities |
4.1 |
Assessment system policies and procedures relating to validation are accessed and interpreted, and validation is initiated in line with organisational/legal/ethical requirements |
4.2 |
Risk assessment/analysis is undertaken to determine the purpose, focus and context of validation activities |
4.3 |
Approaches to validation are considered and determined |
4.4 |
Participants in validation are determined and/or confirmed, and materials and resources needed for validation activities are organised |
4.5 |
Guidance and leadership is provided to direct and support participants throughout the validation process |
4.6 |
Validation documentation is finalised and processed in accordance with assessment system/legal/organisational procedures and presented to relevant people, within an agreed timeframe |
4.7 |
Recommendations from validation processes are identified and forwarded to the appropriate authority |
Manage assessment appeals |
5.1 |
Assessment system policies and procedures for assessment appeals are accessed and interpreted |
5.2 |
Documented appeal claims are accessed, read and interpreted |
5.3 |
Relevant parties to the appeal are interviewed, and negotiation skills are used to achieve resolution prior to formal appeal, where appropriate |
5.4 |
Appeal panel is constituted and a timetable is set to hear unresolved claims |
5.5 |
Guidance and leadership are provided to panel members and other parties during the appeal process to ensure fairness, equity, verity and relevance |
5.6 |
All documentation relevant to the appeal process is checked for accuracy and completeness |
5.7 |
Panel decision is confirmed and recorded in accordance with organisational policy and procedures, and outcomes are communicated to the parties |
