This module covers the development and revision of organisational policies and procedures relating to the provision of training and assessment services, within the Vocational Education and Training (VET) system.
Training and assessment policies and procedures are critical to quality service provision, as they provide guidance and direction to trainers, assessors and other personnel on the quality and organisational arrangements for the provision of training and assessment services, and underpin the operations of training and assessment systems.
The development of effective policies and procedures governing training and assessment responsibilities is therefore essential for the effective implementation of training and assessment systems.
TAACMQ501A |
Develop training and/or assessment organisational policies and procedures |
Unit Descriptor |
This unit specifies the competency required to develop or revise organisational policies and procedures relating to the provision of training and/or assessment services. |
Element |
Performance Criteria |
• Gather and analyse information for policy and procedure development |
1.1 |
Specific policies and procedures to be developed are confirmed with relevant personnel, including purpose |
1.2 |
Current and relevant organisational/legal requirements are researched to determine focus of policies/procedures |
1.3 |
Existing policies and procedures are analysed to identify any gaps/changes required, where relevant |
1.4 |
Organisational and external expertise is identified and advice/information is collected and documented through appropriate consultation and communication processes |
1.5 |
Reports and other documentation are accessed, read and evaluated for information and guidance |
• Develop the policies and procedures |
2.1 |
Collected data is analysed and synthesised for inclusion into draft policies and procedures |
2.2 |
Draft policies and procedures are prepared in accordance with organisational and industry standards |
2.3 |
Consultation and communication processes are undertaken to ensure organisational/employee input into the policies and procedures development process |
2.4 |
Feedback on draft policies and procedures is collated and analysed, and changes are made as appropriate |
2.5 |
Changes to policies and procedures/introduction to new policies and procedures are communicated to personnel and key stakeholders, and further time is given for final feedback |
2.6 |
Final policies and procedures are approved and documented |
• Identify implementation requirements |
3.1 |
An implementation plan is developed to ensure maximum impact of new/modified policies and procedures is achieved |
3.2 |
Personnel involved in implementation of policies and procedures are identified and briefed to ensure consistency in implementation |
3.3 |
Physical resources and equipment requirements to support the implementation of new/modified policies and procedures are organised |
3.4 |
Organisational change processes are identified to integrate new/modified policies and procedures into the organisation |
• Monitor and review policies and procedures |
4.1 |
Policies and procedures are reviewed for continuing relevance, operational effectiveness and identification of any gaps |
4.2 |
Personnel and stakeholders are regularly consulted to ensure content of existing policies and procedures is relevant and appropriate |
4.3 |
Outcomes of systemic evaluations are used to update policies and procedures, as required |
